Privacy Policy
Ironthread Attire ("our site", "we", "us", or "our online platform") is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
Information We Collect
We collect personal data that you voluntarily provide to us when you register on our site, make a purchase, participate in styling consultations, or otherwise interact with our Service. This may include:
- Personal Identifiable Information: Name, shipping address, billing address, email address, phone number, payment information (such as credit card numbers), and measurement data for bespoke tailoring services.
- Demographic Information: Age, gender, preferences, and interests related to menswear, if voluntarily provided.
- Browsing Data: Information about your device and how you interact with our Service, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access. This is collected automatically through cookies and similar tracking technologies.
- Correspondence: Records of any communication you have with our customer service.
How We Use Your Information
The information we collect is used for various purposes, including:
- To Process Transactions: To fulfill and manage purchases, orders, payments, and other transactions related to our bespoke tailoring, ready-to-wear collections, accessories, and footwear.
- To Provide Services: To deliver styling consultations, provide customer support, and personalize your experience on our site.
- To Improve Our Service: To enhance the functionality and quality of our online platform, optimize user experience, and develop new products and services based on user preferences and trends.
- For Marketing and Promotions: To send you marketing communications, promotional offers, and updates on new arrivals, tailor-made promotions, or special events, where you have provided consent.
- For Security Purposes: To prevent fraudulent transactions, monitor against theft, and protect visitors and our Service.
- To Comply with Legal Obligations: To adhere to applicable laws, regulations, and legal processes.
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Partners: To offer you certain products, services, or promotions in connection with our Service.
- Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
- Corporate Transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that despite our efforts, no security measures are impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Privacy Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Ironthread Attire relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
Third-Party Websites
Our Service may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
Children's Privacy
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Ironthread Attire
unnamed road, Singapore, 118591, SG